FAQ
Q: Does installing a home entertainment system add value to my home?
A: Many of our clients add home entertainment, lighting control and other control to their homes purely for their own benefit. However there is no doubt that these systems will make the home considerably more attractive to a prospect buyer. For developers it adds an edge over competing properties. Over a certain value property home entertainment and lighting control is expected as a standard.
Q: What happens after my system has been installed?A: The installation comes with a 2 years warranty and 24 hours technical support.
Q: I have already installed my TV and equipment but the picture isn’t very clear, what could this be?A: It could be your antenna signal which will need to be tested.
Q: I have changed my cable to component on my set top box and now I don’t have a picture?A: You need to change the output from PAL to YUV.
Q: I would like to get the new free channels but don’t have a flat screen digital TV, how can I do this?A: You will need to purchase a digital set top box. The government are phasing analogue TV out by 2012 so if you don’t have a digital set top box by then you will not get any channels
Q: I would like help with my equipment, I’m not sure what sockets on the TV to plug my DVD player and game console into, can you help?
A: Yes, we do a call out service and can sort this out for you.
Q: I would like to have my TV on the wall but don’t want the cables to show and my wall is made of concrete, is there anything I can do?A: Yes, we supply cable management kits which fit over your cables and can be painted to match your wall colour. They come in 1.2m lengths and in two width sizes. We can also chase a gulley down the concrete to the power socket and place the cables inside , but it causes dust and you will need to redecorate the area, but if this is what you want, it’s a clean finish.
Q: Can I have music playing outside but not in the house?A: Yes, with the right amplifier, you can have music coming out of various locations within your home as long as you have speakers outside and the right equipment.
Q: We have all the components for our TV in the lounge room, (DVD, Set Top Box & Pay TV) and would like to have all this in our rumpus room but don’t want the expense of buying it all and would like to monitor what is being watched. What are our options?A: We can install HDMI (Multi Room distribution) which is a matrix switcher and will enable other rooms to watch what equipment you have in the main room although you can only watch the same DVD or Free to air channel as the main room, but if the main room is watching a DVD and the rumpus room would like to watch a free to air/pay TV channel that is possible. But if the main room was watching Free to air and the rumpus room wanted to watch Free to air, they can only watch the same Channel. This service is subject to various factors, please call us on 1300 761 800 to discuss your requirements.